contact@luxuryandexpeditioncruises.com.au

CLIENT FEEDBACK FORM

Your feedback is critical and very valuable. Please help us by completing this form. It is only with your feedback that we can ensure we provide the highest quality of service.

    Your Name(s):

    Email:

    Antarctic Travel Centre Consultant Name

    Alana

    Cinzia

    Hayley

    Jennifer

    Rachel

    Anna

    Where did you travel:
    Antarctic PeninsulaSouth GeorgiaFalkland Islands

    Which ship did you travel on:

    Travel Arrangements:

    Please rate your impression of local services used while you were travelling prior to or after your Antarctic voyage

    Local Services:

    N/A

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    Excellent

    Airlines

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    Buses

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    Trains

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    Hotels

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    Local Representatives

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    Local Guides

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    Comments: Please tell us about any standout experiences (positive and negative) while you were travelling

    Your Antarctic Ship and Voyage

    Ship Services

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    Arrival/Safety and Environmental briefings

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    Presentations during your voyage

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    Zodiac excursions and shore landings

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    Your cabin

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    Bar onboard ship

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    Meals onboard ship

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    Other comments:

    Expedition Staff

    How did you rate the Expedition team aboard your voyage?

    N/A

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    Knowledge

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    Approachability

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    Communication

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    Enthusiasm

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    Overall

    N/A

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    Any specific feedback about any of your crew?

    Activities

    Activities

    N/A

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    Excellent

    Kayaking/Camping - other activity (if participated)

    N/A

    Poor

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    Excellent

    Tour Leader

    N/A

    Poor

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    Excellent

    Equipment provided

    N/A

    Poor

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    Excellent

    Our Services

    Please rate your impression of the service you received from the Antarctic Travel Centre staff (or your agent) and the quality of the travel documentation provided by us.

    Our services:

    N/A

    Poor

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    Excellent

    Customer Services

    N/A

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    Professionalism and courtesy

    N/A

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    Knowledge of destinations and associated travel

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    Content of itinerary

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    Pre-departure information

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    Final documentation

    N/A

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    Any other comments:


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